Plain answers

Questions about a network that runs itself.

No jargon, no hedging. Here's how Fortgreene works, how it stays safe, what it costs, and how to get started — written for someone who'd rather not think about their network at all.

The network

What is Fortgreene, in one sentence?

Fortgreene is an enterprise-grade business network that runs itself — hardware, security, monitoring, and an AI agent included — so you never have to think about your wifi again.

What hardware do I get?

Every plan includes a managed access point, a smart switch, and a cellular-failover gateway — shipped to your site and configured before it arrives. Hardware is included in the monthly fee; you never pay separately for it.

What happens if my internet goes down?

The cellular failover gateway automatically switches to mobile broadband within seconds. Greta will notify you that it happened, tell you checkout and guest wifi are unaffected, and switch back when the line recovers — all without you doing anything.

Can I see what's on my network?

Yes — just ask Greta. "How many devices are connected?" "Is the back-room access point healthy?" "Who is on the guest wifi right now?" You get real answers, not dashboards. If you want a periodic summary, she can send one.

Security

How does Fortgreene handle unknown devices?

Any device that hasn't been seen before is quarantined automatically — it gets connectivity only after it's cleared. Greta notifies you immediately with context: what the device is, when it connected, and what to do next.

Is it safe to let AI make changes to my network?

Yes — safety is built into the design. Greta operates within defined guardrails. Network-wide changes, anything affecting billing, or actions outside her authority are escalated to a Fortgreene operator. She can't do anything you haven't, implicitly or explicitly, authorised.

What is zero-trust security?

Zero-trust means no device or user is trusted by default, even if they're already on the network. Every connection is continuously verified. Guest traffic is isolated from staff traffic and from business-critical systems. Unknown devices are quarantined until cleared.

Pricing & plans

What does the SLA actually guarantee?

Fortgreene backs the experience, not just uptime. The SLA covers incident detection time, automated response time, and time-to-resolution. We back it with cellular failover and autonomous healing — not just a promise that we'll look into it.

How much does it cost?

Plans start at $69/month per site (Outpost, 10–25 people). The Keep plan at $207/month is most chosen. Stronghold is $621/month for larger, busier sites. All plans include hardware, cellular failover, security, and the agent. No setup fees, no IT costs.

Is there a contract or can I leave?

Plans are month-to-month. You can cancel at any time. If you leave, we arrange hardware collection — there's no abandonment fee, and you're not locked in.

Can I start with one site?

Yes — and that's exactly how we recommend starting. Pick the plan that fits your headcount, we ship the hardware, and you're live. Expanding to more sites is seamless once you've seen it work.

Open standards

Is Fortgreene open, or am I locked into a vendor?

Open. Fortgreene runs on open hardware and open standards — TIP OpenWiFi and OpenLAN — built on interoperable white-box equipment from an open ODM partner. That means enterprise-grade gear at white-box cost, multi-vendor supply with no lock-in, and a system that can be democratised rather than rented from a walled garden. Open isn't a cost decision for us; it's the whole point.

What if the agent can't solve something?

It escalates to a Fortgreene operator with full context — for example a suspected hardware failure or a novel root cause it hasn't seen before — and keeps you informed throughout. You're never left with just a blinking light and a ticket queue.

The company

Who is behind Fortgreene?

Fortgreene is built by the founders behind Cloud4Wi, who ran connectivity for more than 70,000 locations across 150+ countries, and by the team that built Hedy, a proprietary multi-agent network-operations engine. The combination is rare: proven autonomous-operations IP plus a decade of channel-led distribution to IT-light businesses. Meet the team →

Can I get Fortgreene now?

Fortgreene is in early access, onboarding a focused set of founding sites. You can request access to start with one site and we'll be in touch about fit, timing and the right plan for your location.

Still have a question?

Drop us an email and a real person — probably one of the founders — will get back to you.